About Me


You can also call me "Owen". I am passionate about challenges of developing action plans and programs that work to drive sales and increase market share. I have a strong interest in studying and monitoring product developments in order to design solutions that offer value for my clients and deliver revenue for the organization. I derive the most pleasure and motivation from the visible results that make the difference.

I thrive in challenging environments and enjoy interacting with people. I function exceptionally well independently as I do as part of a larger team and I enjoy helping others to develop their potential alongside with my own career development.

I also have passion in music and arts. I play the drums in my spare time and collaborate with other creative people in expressing their love in art and music.

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Skills


95

Microsoft Office

90

Salesforce CRM

98

Customer Service

95

Inside Sales

90

Product Management

95

B2B Sales

Gallery


Some Stats


Equipped with over 5 years as Sales Support Officer and 5 years as Sales Account Manager, which encompasses 10 years PKI (Public Key Infrastructure) technical support, problem-solving, product analysis, account management and process resolution. Proven track record in deep technical product knowledge and articulates information accurately. Well-versed in acquiring and retaining top accounts. Focused on territory development, managing sales opportunities from beginning to close, and offering complete solutions.

Experience


  • Jul 2015
    -
    Jun 2022

    GMO GlobalSign Pte Ltd (Singapore)

    Senior Account Manager, APAC


    www.globalsign.com
    Expanded sales experience by promoting PKI solutions and services such as digital certificates (SSL) across 4 territories (Singapore, Korea, Vietnam and Indonesia). Trained and coached other Junior Account Managers as Team In-Charge. Developed strategic sales, marketing, planning and management skills with one of the most prominent Certificate Authority since 1996. GlobalSign is the 2nd oldest webtrust-certified Certificate Authority and provider of Identity Services.

  • Jul 2010
    -
    Jul 2015

    Netrust Pte Ltd (Singapore)

    Sales Support Officer


    www.netrust.net
    Enhanced customer loyalty by maintaining a consistent presence. Addressed questions quickly and effectively, ensuring efficient customer service. Implemented customer satisfaction surveys for feedback on what customers wanted. Able to directly contribute +/-30% increase in company revenue by driving and closing almost 50% of total annual sales.

    Netrust provides individuals, business, and government organizations with a complete online identification and security infrastructure to enable secure electronic transactions. It is Asia’s first Public Certification Authority (CA) and the leading SSL (Secure Sockets Layer) Digital ID Service Provider in Singapore.

  • Dec 2009
    -
    May 2011

    J Nissi International Pte Ltd (Singapore)

    Admin Assistant / Engineering Coordinator


    www.jnissi.com.sg
    Demonstrated professional etiquette and manners when engaging customers which resulted in a 30% improvement in positive customer feedback. Developed customer base by 45% during the year 2009 through the delivery of quick service. Managed customer database by tracking new service request, upcoming renewal services, and maintenance.

Education


  • 1997
    -
    2003

    AMA University (Philippines)

    Bachelor's Degree, Computer Engineering


    www.ama.edu.ph
    AMA University is the 1st and largest ICT University in Asia and the pioneer of computer education in the Philippines.

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Contact


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